Keto5 Privacy Policy and Terms of Service
Effective Date: June 13, 2025
This Privacy Policy describes how Keto5, LLC (“Keto5”, “we”, “us”, or “our”) collects, uses, and shares personal information when you use our website https://keto5.com or any related services (collectively, the “Services”).
Information We Collect
Information You Provide to Us
We collect personal information you provide directly, including:
- Contact Details: First and last name, email address, mailing address, and phone number.
- Health & Wellness Info: Information such as weight, gender, age, and responses to surveys or quizzes.
- Communications: Feedback, reviews, support requests, and other correspondence.
- Transactional Data: Purchase history and order details. Please note: we do not store credit card numbers.
- Marketing Preferences: Your choices and interaction with our marketing messages.
Payments are securely processed through Stripe and Global Payments via TRX Services. We do not store or directly process payment card information.
Information From Third Parties
We may receive information from retailers or affiliates, which we combine with data you provide.
Information Collected Automatically
We and our service providers collect certain data automatically:
- Device Data: IP address, device type, OS, browser, screen size, and location.
- Usage Data: Pages viewed, time on site, referring website, click behavior.
- Cookies & Trackers: We use cookies, local storage, and web beacons to enhance functionality and personalize your experience. Learn more at www.allaboutcookies.org.
How We Use Personal Information
We use your data to:
- Provide and improve the Services
- Process orders and communicate with you
- Send marketing and promotional materials (with your consent)
- Conduct research and analytics
- Comply with legal obligations
- Detect and prevent fraud or misuse
We may aggregate or anonymize your data for internal or lawful business use.
How We Share Personal Information
We may share information with:
- Service Providers: For hosting, analytics, email delivery, fulfillment, and support.
- Advertising Partners: To deliver tailored ads across platforms.
- Legal Authorities: To comply with law, respond to requests, and protect rights.
- Business Transfers: In the event of a merger, acquisition, or sale.
- Advisors: Including legal, financial, and compliance professionals.
Note: When you post information publicly (e.g., reviews), it may be viewed and used by others.
Your Choices
Access & Update
You can update or correct your information via your account settings or by contacting us.
Marketing Opt-Out
Unsubscribe by clicking the link in our emails or contacting us at care@keto5.com.
Cookie Management
Use browser settings, ad-blockers, or privacy tools (e.g., Brave, Privacy Badger, uBlock Origin) to manage cookies.
Analytics Opt-Out
Google Analytics: https://tools.google.com/dlpage/gaoptout
Do Not Track
We do not respond to “Do Not Track” signals at this time. Learn more at www.allaboutdnt.com.
Payments
Payments on Keto5.com are processed by:
We do not store your payment card information.
Hosting and Platform
Our website is hosted on WordPress and utilizes WooCommerce for e-commerce. Your data is securely stored behind firewalls and encrypted systems.
Third-Party Links
We are not responsible for the privacy practices of third-party websites or platforms linked through our Services.
Security
We use industry-standard safeguards to protect your personal information, but no system is 100% secure.
Children’s Privacy
Our Services are not intended for children under 18. If we learn we’ve collected information from a minor without proper consent, we will delete it promptly.
California Consumer Privacy Act (CCPA) – For CA Residents
You have the following rights:
Right to Know
You may request details about what data we collect and how it’s used. We may ask you to verify your identity.
Right to Delete
You may request that we delete your personal data unless retention is required by law.
Right to Opt Out
We do not sell personal information. If this changes, we will update our policy and provide opt-out options.
Shine the Light
You may request a list of third parties with whom we shared your information for marketing in the last calendar year.
To exercise your rights, email us at care@keto5.com or call us at 469-319-1244.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.
Contact Us
If you have questions or concerns, contact us:
Keto5, Inc.
Website: https://keto5.com
Email: care@keto5.com
Phone: 469-319-1244